![]() The Android app requires a device running Android 4.4 or above. I can’t get the new app to update on my Android device. It may helps to delete the old app from your phone before installing the new one. The iPhone app requires an iPhone, iPod touch or iPad running iOS 9 or above. I can’t get the new app to update on my iPhone. If you don't have automatic updates enabled on your device, you will need to go to your device's store to acquire updates manually. Updates will be released to the App Store or Play Store. The app is being developed and improved over time. You can get the new app from iTunes App Store or the Google Play store. ![]() If you have an issue that is not addressed on this page, please email can I update my version of the app? This page includes FAQs (frequently asked questions), a glossary and a how-to guide for common actions.
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